Shipping Policy

Shipping Policy
Shipping Policy
1.1 Order Processing Time
  • All orders are processed within 2 business days (excluding weekends and holidays) after your payment is confirmed.
  • You will receive a notification email with tracking information as soon as your order ships.
1.2 Shipping Rates & Destination Estimates
  • We provide Free Shipping to the United States and European countries, excluding remote regions and islands.
  • United States Delivery Time: Estimated 3-5 business days.
  • Europe Delivery Time: Estimated 3-5 business days.
  • Remote Regions Note: Extra shipping fees or restrictions may apply to remote addresses (such as Alaska, Hawaii, Puerto Rico, or military bases in the US, and overseas territories or isolated islands in Europe). If your address falls into these zones, we will contact you before processing the order.
1.3 Customs, Duties, and Taxes
  • SUNTEK is not responsible for any customs and taxes applied to your order.
  • All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).