Return Policy

Return Policy
Return Eligibility
To be eligible for a return, your item must meet the following conditions:
  • It must be in the same condition that you received it.
  • It must be unworn, unused, with tags attached, and in its original packaging.
  • You must provide the receipt, order number, or proof of purchase.
1. Return Process
  1. To initiate a return, contact us at business@suntek-group.com
  2. If your return is accepted, we will send you instructions on how and where to send your package.
  3. Items sent back to us without first requesting a return will not be accepted.
2. Return Shipping Costs
  • Damaged/Wrong Items: If the return is due to our error (defective product, wrong item), we will cover the return shipping costs.
  • Change of Mind: If you return an item due to buyer's remorse or sizing preferences, you (the customer) will be responsible for paying your own return shipping costs. Shipping fees are non-refundable.
3. Damages and Issues
  • Please inspect your order upon receipt.
  • Contact us immediately if the item is defective, damaged, or if you receive the wrong item.
  • Please provide clear photo or video evidence in your email so we can resolve the issue quickly.
4. Refunds
  • We will notify you once we have received and inspected your returned item.
  • If approved, you will be automatically refunded on your original payment method within 2 business days.
  • Please note that your bank or credit card company may take additional time to process and post the refund.